returns

- Authorized returns accepted within 30 days of shipment date
- Authorized returns must be in complete, original packaging with all tags included
- No returns accepted on electronics, helmets, sale items, and consumables
- Damaged or incorrect items in shipment must be repacked in original container and returned after contacting us
- Authorized returns must be in original condition with all components intact
- Not responsible for installation errors; no coverage for labor, towing, or rental car expenses due to wrong or defective parts during installation
- "Taken out for a ride" merchandise considered used and non-returnable
- Unused items with missing or damaged packaging, tags, components, or hangers may be subject to additional processing fee of up to 25% of merchandise cost
- Freight charges not reimbursable unless return is due to our error
- Return shipments must be prepaid, including import, courier, customs, and/or duty fees; - "Collect On Delivery" shipments rejected
- Refused, undelivered, or abandoned packages subject to $15.00 CAD fee
- Refunds processed within 72 to 96 hours of receiving item(s) and confirming conformity to policies
- Bank may take 4-7 business days to post credit to account or credit card
- Special ordered items subject to restock fee of 25% of total value pre-tax, excluding shipping