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BMW ConnectedRide Com U1

BMW ConnectedRide Com U1

Regular price $476.22 CAD
Regular price Sale price $476.22 CAD
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Product Description

Talk to your pillion passenger or other group members while riding, listen to your favourite music together, make phone calls or follow the announcements of the navigation system – the new BMW Motorrad communication system ConnectedRide Com U1 offers all this via Bluetooth or Mesh 2.0 technology.

The new ConnectedRide Com U1 features a modern, universally compatible design and can be attached to such helmets as the BMW Motorrad StreetX, GS Pure and Sao Paolo. Impressive audio performance, a high-quality sound and excellent wear comfort are delivered by the HD-quality speakers, which are very easy to fit in the helmet.
Furthermore, the ConnectedRide Com U1 is equipped with an FM radio that allows up to ten radio stations to be saved. Channel search is at the touch of a button or alternatively via the free “Com U1” app.

The entire operation of the ConnectedRide Com U1 is carried out intuitively via four buttons or alternatively via the app, which also offers various setting options. Various functions can be activated via the voice control, depending on the operating mode. Voice control is available in eight languages: English, French, German, Spanish, Italian, Chinese, Japanese and Russian. If the mobile phone is connected directly to the communication system, convenient access to digital voice assistants is available, thereby enabling voice input.

Intelligent audio mixing ensures a particularly high level of communication comfort. For example, if you are speaking via Bluetooth Intercom and a navigation announcement comes in at the same time, the volume of the Intercom is reduced for the duration of the announcement.

When the headset is switched on, an LED flashes to indicate the battery charge status. If the charge level drops too low during use, an automatic voice announcement is heard. The battery life is up to 13 hours with Bluetooth Intercom and up to 8 hours with Mesh Intercom.

The quick-charge time is one hour. In addition, the quick-charge function enables operating times of 3.5 hours (Mesh Intercom) or 6 hours (Bluetooth Intercom) after only 20 minutes of charging.

Via Bluetooth, the range of the Intercom is up to 2 km in open terrain. Via Mesh, this range can be extended to up to 8 km in open terrain if at least six riders are connected and riding at a maximum distance of 1.6 km from each other. For optimum range in Mesh mode, the unit is equipped with an antenna that can be conveniently folded in and out.

During active group communication, six users can speak simultaneously. As an alternative to communication via Mesh, it is possible to set up communication via Bluetooth with two participants.

There are two options for communication via Mesh:

  • Group Mesh Intercom: Creation of private, closed groups for Mesh communication with up to 24 participants.
  • Multi-Channel Open Mesh Intercom: The multi-channel protocol in Open Mesh enables switching between nine communication channels. Anyone on the same channel can talk to the group – this option supports an almost unlimited number of riders as long as they are within range. Every participant can listen in.

At the touch of a button, users can switch between private Group Mesh and Open Mesh without having to reset Mesh first.

The Universal Intercom function can also be used to establish a call connection to a person using a headset made by another manufacturer. This can lead to restrictions in the range, however.

Communication via Mesh with communication systems made by manufacturers other than Sena or BMW Motorrad is not possible. Neither is it possible to integrate external communication systems in group communication via a Bluetooth bridge.

Technical data:

  • Mesh 2.0 technology.
  • Bluetooth 5.0.
  • Bluetooth profiles: HSP, HFP, A2DP, AVRCP.
  • Operating temperature -10°C to + 55°C.
  • Charging temperature: 0°C bis + 45°C.
  • Battery: Lithium polymer 900 mAh.
  • Battery life:
    • Bluetooth Intercom: up to 13 hours
    • Mesh Intercom: up to 8 hours.
  • Quick charger: 1 hour
  • Quick charger: 3.5 hours of Mesh Intercom or 6 hours of Bluetooth Intercom operation are possible after only 20 minutes of charging.
  • Dimensions and weights
    • Main module: 97 mm x 48 mm x 27mm, weight 65 g
    • Speakers: 40 mm – thickness 7.2 mm
    • Temple microphone: length 5-150 mm
    • Cable length between the speakers: 555 mm

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Special Orders

- If your items are required to be special ordered from the manufacturer or warehouse, please allow 2- 15 business days (depending on the brand) for special orders to arrive at our facility. If we can not meet this time frame, we will inform you.
- If a special order is no longer available for order from its manufacturer, you will be contacted and granted a refund.
- Special ordered items are subject to a 25% restock fee upon return or exchange. Please verify sizing prior to purchase or reach out to us to discuss options.


- Delivery within Canada or the USA takes approximately 5-10 business days (on in stock items), subject to change based on shipping location.
- Domestic shipments are sent via Canada Post; other couriers available upon request.
- Shipments to the United States are sent via UPS, FedEx, or DHL.
- International deliveries have no designated time frame due to unexpected delays and import procedures; usually within 5-15 business days (on in stock items) using DHL Express.
- Alternate couriers can be requested at purchase, potentially requiring additional payment.
- Selection of shipping option without insurance coverage absolves responsibility post-shipment; claims processed by shipping company with our assistance.
- Insurance coverage purchase allows us to process claims for damaged or lost items during shipment, refunding or replacing affected items.
- Tracking number provided for all shipments; lost or damaged items during shipment not our responsibility, claims processed by shipping company with our assistance.
- Shipping label copy provided upon request for proof of shipment.
- Additional surcharges may apply for oversize/overweight packages or shipping to rural and military addresses within Canada and the United States; communicated via email, with uncollected charges resulting in order cancellation.

Damaged Shipments:
- Upon receipt, inspect all packages for missing, damaged, or incorrect parts.
- Contact us and the shipper immediately for damaged parts; claims without shipping insurance must be processed through the shipping company.
- Claims for insured shipments processed by us, providing refund or replacement.
- Not responsible for missing, damaged, or incorrect parts after 30 business days, nor for lost or stolen packages; all such claims through shipping company.


- Authorized returns accepted within 30 days of shipment date
- Authorized returns must be in complete, original packaging with all tags included
- No returns accepted on electronics, helmets, sale items, and consumables
- Damaged or incorrect items in shipment must be repacked in original container and returned after contacting us
- Authorized returns must be in original condition with all components intact
- Not responsible for installation errors; no coverage for labor, towing, or rental car expenses due to wrong or defective parts during installation
- "Taken out for a ride" merchandise considered used and non-returnable
- Unused items with missing or damaged packaging, tags, components, or hangers may be subject to additional processing fee of up to 25% of merchandise cost
- Freight charges not reimbursable unless return is due to our error
- Return shipments must be prepaid, including import, courier, customs, and/or duty fees; - "Collect On Delivery" shipments rejected
- Refused, undelivered, or abandoned packages subject to $15.00 CAD fee
- Refunds processed within 72 to 96 hours of receiving item(s) and confirming conformity to policies
- Bank may take 4-7 business days to post credit to account or credit card
- Special ordered items subject to restock fee of 25% of total value pre-tax, excluding shipping